Refund and Returns Policy

At Hotel Prime Park, we aim to provide a smooth and transparent booking experience.

 

Cancellation Policy

  • Cancellations made 48 hours prior to check-in may be eligible for a refund.

  • Cancellations made within 48 hours of check-in will not be eligible for a refund.

  • No-show bookings are non-refundable.

Refund Process

  • Approved refunds will be processed through the original payment method.

  • Refund processing time may take 7–14 working days, depending on banks or payment gateways.

Early Check-Out

  • No refunds will be provided for early check-out after check-in.

All refund decisions are subject to hotel management approval.

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